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Accessibility for Ontarians with Disabilities (AODA)


Accessibility for All

CPA Ontario is committed to providing goods and services in an accessible manner to all Ontarians in keeping with the Accessibility for Ontarians with Disabilities Act (AODA). AODA mandates that businesses in Ontario must achieve accessibility for persons with disabilities in Ontario by 2025. Under the Act, CGA Ontario will notify stakeholders and the public of any service disruptions on our homepage and the following webpage.

To learn more about CPA Ontario's AODA policy, click here.

To read CPA Ontario’s Statement of Commitment and Multi-Year Accessibility Plan, click here.

For more information about AODA, visit the Accessibility for Ontarians with Disabilities Act website.


Ontario's new accessibility legislation is called the Accessibility for Ontarians with Disabilities Act, 2005. The Act is a follow up to the Ontarians with Disabilities Act, 2001 with the goal being a fully accessible Ontario by 2025.

As a result of the legislation, businesses and organizations who provide goods and services to people in Ontario will have to meet certain accessibility standards as outlined in the legislation.

It is CGA Ontario's goal to create an environment that is inclusive of all persons and treats all members of the community equally. The Association will work to identify, remove and prevent the adverse effects of barriers, including physical, environmental, attitudinal, communication and technological barriers, that may prevent the full participation of persons with disabilities in the community.

Service Disruptions

In the event of any service disruptions affecting the Association, notice will be made on the home page with full details posted below.



Type of Disruption


Reason for Service Disruption


Anticipated Date of Resumption


Alternative Facilities or Services Available



Your feedback is important and may be given verbally, in person or by telephone, in writing by letter or email, or by filling out our online feedback form. Upon receipt of your feedback, CGA Ontario will respond within 10 business days, and will respond, if possible, in the same format that the feedback was received.

Feedback, as well as questions or concerns about this policy or its related procedures, can be submitted to:

The Certified General Accountants of Ontario
Attn: AODA Committee
240 Eglinton Avenue East
Toronto ON M4P 1K8
Tel: 416-322-6520 or 1-800-668-1454
Fax: 416-322-6481
Online Feedback Form: